Contact Us

Compliments

It is always good to be praised for a job well done. Why not tell us when you think we’ve got things right. Please use the option under ‘What in your enquiry about’.

Satisfaction Questionnaire

We want to hear your comments about our service. Your feedback is invaluable to us and will help us to change or improve our service. Please click here to give feedback.

Complaints

We know that things can and do go wrong, however, the most important thing is that if something does go wrong, we can sort it out quickly and smoothly.

If we cannot resolve your problem informally, you can put your complaint in writing to us and we will comply with our complaint’s procedure.

Office and Complaints Manager either by:

Writing to:
Debbie Austin
Office and Complaints Manager
Osborne Energy Limited
Freedom Works – The Palace Workspace
1-3 Robertson Street Hastings
TN34 1HN

Reporting a repair to Wealden District Council

By Phone: 01323 443322
8.30am – 5.00pm Mon, Tue ,Thurs & Fri 9am – 5pm on Wed

Website: repairs@wealden.gov.uk

Emergency Repairs: 01323 443375 24 hours a day